Pragueairport-transfer.com - taxi and shuttle transport from and to the Prague Airport.

PICKUP AT THE RECEPTION OR CONCIERGE AT MOST 3-, 4- AND 5-STAR HOTELS IN PRAGUE (WITH THE EXCEPTION OF PRAGUE AIRPORT HOTELS) IS AVAILABLE FOR ALL DEPARTURES FREE OF CHARGE (WITH THE EXCEPTION OF TOURS NOTE NO PICKUP SERVICE)
HOTEL PICKUP IS NOT PART OF THE TOUR AND IS NOT INCLUDED IN THE LENGTH OF THE TOUR.
THE AGREED TIME AND PLACE OF PICKUP HAS TO BE RESPECTED. MISSING PICKUP DUE TO A BREACH OF THE TERMS AND CONDITIONS DOES NOT ENTITLE YOU TO A REFUND.
THE TIME OF DEPARTURE IS NOT THE SAME AS THE TIME OF PICKUP AT YOUR HOTEL.
THE INTENDED PICKUP TIME AT YOUR HOTEL DEPENDS ON THE TRAFFIC SITUATION IN PRAGUE AND THE LOCATION OF THE HOTEL. POSSIBLY DELAYS IN BEING PICKED UP AT YOUR HOTEL DOES NOT ENTITLE YOU TO A REFUND.
CUSTOMERS ACCOMMODATED WITHIN WALKING DISTANCE OF OUR DEPARTURE POINT WILL BE PICKED UP AT THEIR HOTEL BY OUR EMPLOYEE, WHO WILL ACCOMPANY THEM ON FOOT TO THE DEPARTURE POINT.
DEPARTURE BACK TO YOUR HOTEL (WITH THE EXCEPTION OF PRAGUE AIRPORT HOTELS) IS FREE OF CHARGE FOR SOME EVENING TOURS AND TWO-DAY TRIPS. PLEASE NOTE THAT ALL SPECIAL REQUESTS TO BE DROPPED OFF AT YOUR HOTEL HAVE TO BE MADE BEFORE THE START OF THE TOUR.
MOST OF OUR TOURS END IN THE CENTRE OF PRAGUE.
ALL OUR TOURS AND TRIPS ARE GUARANTEED IN ENGLISH; OTHER LANGUAGES (GERMAN, FRENCH, RUSSIAN AND SPANISH) CAN BE ARRANGED UPON REQUEST.
COMMENTARY TO ALL SIGHTSEEING TOURS, BOAT TRIPS AND TRIPS WITH A LIVE GUIDE IS ALWAYS BILINGUAL.
ANY COMPLAINTS AND COMMENTS HAVE TO BE MADE AND DEALT WITH IMMEDIATELY FOLLOWING THE TOUR IN THE ATTENDANCE OF THE GUIDE AND A REPRESENTATIVE OF OUR COMPANY AT THE CASH DESK OF THE OFFICE AT THE DEPARTURE POINT. COMPLAINTS LODGED LATER WILL NOT BE ACCEPTED AND YOU WILL NOT BE ENTITLED TO A REFUND.
WE ASK CLIENTS TO STAY WITH THE GROUP FOR THE ENTIRE TOUR AND TO HEED THE GUIDE’S INSTRUCTION. LEAVING THE GROUP OR INTERRUPTING THE TOUR DOES NOT ENTITLE YOU TO A REFUND.
PLEASE NOTE THAT ANY CHANGES TO THE PROGRAMME AND EXCURSION PRICES DUE TO UNEXPECTED CHANGES IN OPENING HOURS OF THE VISITED SITES OR TRAFFIC RESTRICTIONS ARE RESERVED.
WE DO NOT PROVIDE A REFUND FOR ANY PURCHASED TICKETS.
WE ARE NOT LIABLE FOR ITEMS FORGOTTEN IN BUSES, BOATS, OR VISITED SITES.
WE PROVIDE GROUP DISCOUNTS.
WE CANNOT GUARANTEE COMMENTARY IN YOUR CHOSEN LANGUAGE INSIDE THE HISTORICAL MONUMENTS. IN SUCH CASE, OUR GUIDE WILL OBTAIN FOR YOU A DETAILED TEXT IN THE LANGUAGE IN WHICH YOU PURCHASED YOUR TRIP.
CHILDREN: UP TO 2 YEARS-OLD FREE, CHILDREN’S PRICE APPLIES TO CHILDREN UP TO 10 YEARS-OLD
STUDENTS: UP TO 26 YEAR OLD (UPON PRESENTATION OF ISIC CARD).
CANCELLATION TERMS AND CONDITIONS: CANCELLATION FREE OF CHARGE 24 HOURS PRIOR TO START OF TOUR